ANSWERS TO YOUR QUESTIONS
Delivery within 1-2 days for US Mainland,
We are currently able to support Visa, MasterCard, JCB, American Express, and PayPal as payment options for orders on this website.
Orders and Returns
Enter into " My Orders " ;
Once we have received your payment, all Gearbest orders will show various order status stages before being shipped out.
Please check the meaning of these order status messages in the table below.
- Assuming the product is still in warranty and was not physically damaged, you can return it to Gearbest and we will repair it.
- All return cases are handled under our RMA policy: please consult customer support and do not send back any products without obtaining an assigned RMA case number from us.
- Under the wholesale terms and conditions, customers must pay the cost of shipping to return authorized RMA products back to Gearbest. In the case of sending back repaired or replacement items, Gearbest pays the return shipping cost back to you.
For canceling an order which has not been processed, please contact us at firstname.lastname@example.org as soon as possible.
Orders whose parcels have already been processed can not be canceled. If you are not satisfied with your purchase within 14 days after receiving it, you are protected by our "90 Days Return to Us" guarantee.